Private Policy
Introduction
Southern Illinois Vacation Rentals, LLC, ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or do business with us. Please read this policy carefully. If you do not agree with the terms, please do not use our services.
Information We Collect
We may collect personal information directly from you when you:
- Book a reservation
- Contact us via phone, email, or website forms
- Sign up for our newsletter
- Engage with us on social media
- Provide feedback or reviews
The types of information we collect include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed securely through third-party providers)
- Booking and rental history
- Any additional information you choose to provide
We also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the website
How We Use Your Information
We use the information we collect to:
- Process bookings and transactions
- Communicate with you about your reservation or inquiries
- Send important updates, such as property information or policy changes
- Improve our website, services, and customer experience
- Send promotional materials, offers, and newsletters (with your consent)
- Comply with legal obligations
- Protect the security and integrity of our business
Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Contractors or partners who help us operate our business (cleaning services, maintenance providers, marketing platforms, etc.)
- Payment Processors: To securely process payments
- Legal and Safety Authorities: If required by law or to protect our business, customers, and others
Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Customize your browsing experience
You can adjust your browser settings to refuse cookies; however, this may impact certain website features.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights under privacy laws, including:
- Accessing the personal information we hold about you
- Requesting corrections to inaccurate information
- Requesting deletion of your information (subject to legal retention obligations)
- Opting out of promotional emails by clicking "unsubscribe" in the email
To exercise any of these rights, please contact us at hello@sivr.rentals.
Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: